Welcome to InSearchTek IT Services

Does your business need the ability for customers to call into a queue? We’ve put together this list of call center software solutions to help you understand your options. Call Center solutions are different than Omni-Channel Contact Center solutions voip office

At InSearchTek, we provide comprehensive managed IT solutions tailored to meet the specific needs of Michigan businesses. Our team of experts will monitor, maintain, and optimize your IT infrastructure, ensuring maximum uptime and performance. Let us handle your technology so you can focus on growing your business.

From assignments, tasks and projects to real-time messaging and dashboards, an efficient collaboration solution enables teams to be more productive with their work from start to finish.  With work from home becoming the new normal, team collaboration is no longer a nice to have, it is now a required piece of software. 

Omni-Channel Contact Centers are one of the most popular, cost-effective and overhead free platforms that allows businesses to manage their customers communications in a timely manner, without confusion between departments voip suppliers

Web conferencing has become the preferred method of connecting business both internally and externally.  

InSearchTek offers cloud services and migration solutions to help you transition smoothly to the cloud. We assess your current infrastructure and design a customized cloud strategy that enhances scalability, flexibility, and cost-efficiency while ensuring data integrity and accessibility.

Oftentimes a business will try to utilize a cloud-based software over a poor internet network and have disappointing results.  SD-WAN allows businesses to prioritize packets based on the functionality. By prioritizing packets SD-WAN reduces voice & video degradation automatically. 

At InSearchTek, we provide comprehensive managed IT services tailored to meet your business needs. Our team of experts ensures that your IT infrastructure runs smoothly and efficiently, allowing you to focus on your core operations. With round-the-clock monitoring and support, you can have peace of mind knowing that your technology is in good hands.